Lydian Dental ‘Lydian’ is a leading dental service organization ‘DSO’ supporting 6+ dental practices in Arizona and Texas.
In early-2018, Lydian began its partnership with membersy for the design, development, and administration of a new and improved membership plan under the brand Lydian Membership.
The partnership got started with membersy analyzing Lydian’s supported practices’ self-pay patient data and consulting key stakeholders on how to best structure their new membership plan. Once finalized, membersy’s product engineers worked tirelessly to develop its unique features.
Once development was complete, membersy organized an extensive training program for all participating practices. Training was conducted in-person at each practice location and focused on how to effectively use a membership plan to attract, service and retain the growing number of self-pay patients. Additionally, each participating practice benefits from ongoing training in the form of monthly provider calls from their dedicated support specialists.
Today, membersy provides Lydian’s management, supported practices and plan members with a suite of comprehensive administrative support services vital to the ongoing success of Lydian Membership.