An essential part of what we do at membersy is build and maintain trust within the dental community. Through meaningful relationships with our partners, we can better help them attract, serve and retain patients and provide a membership experience that’s the best in the business. Our Practice Success Specialist Stephanie Aronson is a key part of that system, so let’s get to know the person behind the process. Stephanie is originally from St. Louis, Missouri and has two adult daughters, Chloe and Riley, and let’s not forget her grand-dog, Zar!
How long have you been with membersy and how has the company changed in the time you’ve been on board?
I started in May 2019, and in that short time we have gone from a small office to spacious new digs near downtown Austin. In addition, several new plans were rolled out this past year, plus we recently acquired The CDI Group which increased our partner count to over 4,000 dental practices.
What are your guiding pillars for ensuring practice success?
Building relationships with practices is so important. Not only do I want practices to know my name, I want to be their go-to for questions and support. If practices trust that I will be there to support them and listen to their concerns, I know they are more likely to engage in best practices for enrollments. I try to put myself in their place and be considerate of their time and genuinely enjoy the fun, cultural quirks that come with talking to different geographic regions across the country.
What is your favorite thing about working at membersy?
I love training and supporting our partner dental offices! It feels really good to be part of a company that is disrupting the status quo and giving people better options to take care of themselves and their families.
What is a fact about you that might surprise your coworkers?
I’m actually a great big introvert! While I love talking with people, I need a lot of time alone after long periods of social interaction. I’d much rather be home by myself painting than at a large concert.
You often cook for the membersy team. If you could organize a company cooking challenge, which dish would you bring to the competition?
Texas Potatoes – At least my that’s what my granny calls them. They have lots of cheese and sour cream. My friends usually request these anytime I’m cooking.